The Fresh Clean 15-Point Standard

Your cleaner ticks every point on their phone and files a completion photo. Until they do, the job cannot be closed.

  1. 1.Walk-in check with the home's notes and access instructions
  2. 2.High dusting: ceiling corners, fans, light fixtures
  3. 3.Surfaces dusted top to bottom with microfibre
  4. 4.Sanitize high-touch points: handles, switches, remotes
  5. 5.Kitchen counters, backsplash and sink scrubbed
  6. 6.Appliance fronts, stovetop and microwave wiped
  7. 7.Toilets cleaned and disinfected inside and out
  8. 8.Showers, tubs and tiles scrubbed
  9. 9.Mirrors and glass polished streak-free
  10. 10.Beds made and soft furnishings straightened
  11. 11.Baseboards and door frames wiped
  12. 12.HEPA vacuum all carpets, rugs and upholstery
  13. 13.Hard floors mopped with the approved product
  14. 14.Bins emptied, relined and wiped
  15. 15.Final walk-through sweep: lights off, doors locked

The Estate Shield

Backed by the Fresh Clean Estate Shield. If our 15-Point Standard is not met, the Estate guarantees a 24-hour re-clean or refund.

Ask from your cleans page within 24 hours of the visit. The re-clean costs you nothing.

The Trust Vault

Verified Insurance · Background Checked · Held in our Trust Vault.

A cleaner is only matched to a job, or shown publicly, once their liability insurance certificate has been checked and approved by our office.

Clean for Health

  • HEPA-filter vacuum on every carpet, rug and upholstered piece
  • Non-toxic, fragrance-light products only
  • A Health-Clean professional is sent first when you tick Health & Allergy Focus
  • No extra charge
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